Lead Account Manager
Maryville Academy
Apr 2019 - Jan 2023

• Recognized in March 2021 as Employee of the Year.

• Served as the top bilingual account manager, formulating treatment plan strategies clients through extensive case management expertise.

Account Manager
Southwest Key Programs
May 2015 - Mar 2019

• Served as key liaison between the Division of Children's Services and Office of Trafficking Persons, responsible for consulting 20 government leads and 50 clients around reporting and case management.

• Managed tracking of 30 cases per month, resulting in providing a monthly summary
  of data trends and analysis.

Art Director
Cubavision International
Sep 2011 - Jan 2015

• Led the creation of digital assets for the company website, integrated campaigns, and diverse digital channels, driving measurable growth in brand visibility and audience engagement.

• Collaborated with copywriters and creative teams to transform high-level concepts into compelling, audience-focused narratives that advanced campaign objectives.

• Provided art direction for photography and video shoots, ensuring alignment with brand aesthetics and strategic goals.

• Directed cross-functional teams-designers, copywriters, photographers, and videographers-through all stages of production, maintaining strict adherence
  to timelines, budgets, and quality standards.

• Converted campaign objectives into cohesive, on-brand visual narratives that deepened audience connection.

• Presented creative strategies and design concepts to stakeholders with clear rationale, aligning creative vision with business goals.

• Managed multi-year marketing campaigns, achieving a 50% increase in brand engagement rates.

• Developed creative assets in full compliance with brand guidelines, ensuring
  a consistent and unified brand identity.

• Applied emerging design trends, technologies, and best practices to keep campaigns fresh, innovative, and culturally relevant.

• Oversaw end-to-end production processes to deliver high-quality outputs on time
  and on brand.